TERMS & CONDITION
Cancellation and Refund Policy
-Cancellation is refundable with an administrative fee of RM20 will incur and date the amendment is allowed if it is made at least 7 days before the arrival.
-Any amendment or cancellation with the refund on the arrival date is subject to acceptance by the management.
-Booking date changes that can be done based on room availability with an administrative fee of RM20.
Please Whatsapp us at 011-1106 2888, or with this link, https://api.whatsapp.com/send?phone=601111062888
-If the guest failed to show up on the arrival date (No Show) there will be no refund and amendment of the date is not allowed.
-Any refunds processed shall be credited to the original payment method used by the customers for easier tracking of money movement.
If you have any requests or queries concerning your personal information or any queries with regard to our practices, please call us at 011 – 5283 1888 or email us at firstname.lastname@example.org (HOM Event & Marketing Management (003417773-A) , Hotel Olympic Malaysia , Jalan Hang Jebat 50150 Kuala Lumpur.)
(Vinters Hotel Sdn. Bhd. authorises HOM Event & Marketing Management to collect the payment on behalf)